Archive for the ‘Troubleshooting’ Category
Welcome back!
Yesterday, my father-in-law asked me to transfer some mp3 files to his cellphone, W380i. So, I took the companion CD, installed the required driver and application, plugged the USB cable, and connected !
After finishing that task, I wondered if I could do that using Bluetooth since I my Acer TravelMate 3000 series support Bluetooth connection. (Sticker on the back of laptop said this type has Bluetooth module installed). This feature has been available from the first time but I never used the Bluetooth. So, using the same phone, I activated the phone BT and switched BT on in my laptop to pair these devices.
What happen then? Nothing happen, the phone could not find the laptop. I checked the Device Manager and gotcha! I saw the yellow exclamation mark on one of component name Acer Module. I thought it was easy, but it was not.
As standard procedure, I tried to update the driver using internet and I got no luck. I surfed to Acer Driver page, I found nothing. When I emailed to nearest Acer Service Center, they suggested me to do Recovery and I couldn’t do that since it took time and I got deadline. Last step, I spent a few hours to browse the net to find the matched drivers.
Some driver websites offered the required driver but when I tried it, Windows still didn’t recognized the module. Strange but True !
On one of the forum, a member suggested to install BT driver of Aspire 4310 version since I couldn’t found one for my TravelMate. So, I installed the driver and alhamdulillah, Windows XP automagically recognized the Bluetooth module (Broadcom 2045). Wow, what a day!
Even official Acer Support page doesn’t provide driver for my old laptop type anymore. Thanks to the guy in the forum who gave this solution. Now I can use Bluetooth, and that day reminds me to keep exploring the potential features the laptop and experiment with it since it has been there.
Device Detail:

Acer TravelMate 3002WTCi
- Intel Pentium M 740 processor (2MB L2 cache, 1.73 GHz, 533 MHz, FSB)
- Acer CrystalBrite TFT 12.1″ WXGA LCD
- Intel Graphics Media Accelerator 900 (Intel 915GM/GMS, 910ML Express Chipset)
- 60 GB HDD (Toshiba MK6025GAS)
- 512 MB DDR2
- External IEEE 1394 DVD/CD-RW Combo
- Modem (Agere System HDA)
- Sound (SigmaTel High Definition Audio)
- Gigabit Ethernet (Broadcom NetXtreme)
- 802.11b/g Wireless LAN (Intel PRO/Wireless 2200BG)
- Bluetooth (Broadcom 2045) & InfraRed
- 3-in-1 Card Reader

